BriefCase
BriefCase

Manager/senior Manager Operations Job in E Care India

Manager/senior Manager Operations

E Care India 4+ weeks ago
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Job Summary

Job Title: Manager / Senior Manager Operations

Experience Required: 7 15 Years

Job Category: Billing Operations

Location: Chennai

Eligibility: Graduates from any stream

Work Mode: Work from Office

Job Summary:

We are seeking an experienced and strategic Manager / Senior Manager Operations to lead and oversee our end-to-end Revenue Cycle Management (RCM) operations. This role requires deep domain expertise in medical billing, strong leadership, and the ability to manage teams, clients, and data-driven decision-making effectively.

Key Responsibilities:

  • Lead and manage end-to-end RCM processes including Charge Entry, Payment Posting, and AR Management.
  • Oversee daily operations and ensure quality, productivity, and process compliance.
  • Manage and mentor teams; provide guidance, support, and performance feedback.
  • Build strong relationships with clients through effective communication via email and calls.
  • Drive data-driven decision-making through data analysis, report generation, and delivering presentations to management.
  • Contribute to operational planning including transition management and FTE forecasting.
  • Collaborate cross-functionally to improve process efficiency and resolve escalations.
  • Maintain a high standard of professionalism, confidentiality, and integrity.

Required Skills & Qualifications:

  • Minimum 12 years of experience in end-to-end RCM operations.
  • At least 3 to 5 years of experience in managing and leading teams.
  • Strong oral and written communication skills.
  • Excellent interpersonal skills and ability to work collaboratively or independently.
  • Proficient in MS Office, especially Excel and PowerPoint.
  • Demonstrated experience in client handling, data reporting, and process transitions.

Job Essentials:

  • Hands-on experience with Charge Entry, Payment Posting, and AR functions.
  • Experience in handling client communications and escalations.
  • Expertise in data analytics, reporting, and presenting business insights.
  • Proven track record in transition planning and workforce (FTE) management.

Qualification :
Graduates from any stream
Experience Required :

7 to 15 Years

Vacancy :

2 - 4 Hires

Apply Now
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