Reporting Analyst Job in Entrata India

Reporting Analyst

Location: Pune

Department: Research and Development Software Development

Employment Type: Full-Time

About Entrata

Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide.

With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences.

Role Overview

Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle.

You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions.

Key Responsibilities

• Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics.
• Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories.
• Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags.
• Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs.
• Track and report on product requirements planning and execution, including ownership and release eligibility.
• Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content.
• Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms).
• Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings.
• Automate reporting workflows to minimize manual effort and maximize accuracy.
• Deliver regular reporting packages to R&D and cross-functional leadership teams.

Minimum Qualifications

• 2+ years of experience in analytics or reporting within software, product, or data operations environments.
• Strong hands-on experience creating dashboards in Domo.
• Proficient in SQL for querying and manipulating complex datasets.
• Familiarity with Jira data structures, issue hierarchies, and Agile methodologies.
• Detail-oriented with a strong commitment to data quality and reporting accuracy.
• Excellent communication skills, with the ability to clearly document insights and enable stakeholders.
• Ability to manage multiple stakeholders and priorities in a fast-paced setting.

Preferred Qualifications

• Experience reporting on product development, SDLC, or Agile delivery metrics.
• Background supporting go-to-market deliverables or product marketing functions.
• Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools).
• Comfortable collaborating with distributed teams and using remote collaboration tools.