Catalog Manager Job in Ergode It Services Pvt. Ltd.

Catalog Manager

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Job Summary
  • Delivery, service, security, virtual, efficiency. You will be responsible for an Operations team supporting multiple categories that populates/ procures content for the Ecommerce Retail Marketplace, works with vendors to ensure a reliable and operationally effective flow of products, and interact directly with Marketplace customer across the globe (US, Canada, France, Germany, UK) to deliver to their requirements and work directly with the Category team to ensure the overall health of the processes is good.
  • Duties may include, taking part in planning, organizing and directing the work of subordinates or others, outline procedures and instructions on work received, make time estimates on new jobs received, check accuracy / quality of content creation / population done by others, ensuring records are maintained accurately, ensuring utilization of team is high, mentor and train new team members.
  • Responsible for meeting operational and business goals through leading a team and capacity planning through forecasting Troubleshoot and drive resolutions to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect vendor/catalog management workflows Drive appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goals Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
  • Ensure high quality standards for interviewing and hiring employees at all levels of the organization Execute specific people programs on coaching and development and team engagement Key Performance Areas: People Management (leadership, stakeholder management, team management, floor control and retention) Formulate, Implement, track career path Individual Development Plans of each member in the team Metrics Management through regular reviews and delivering specific metric goals against targets Mentor and guide Associates, Sr. Associates and SMEs to manage quality, improve process efficiency, conceptualize, design and deliver trainings to the team Manage the team and ensure high service delivery and execution
  • Experience with Catalog audit and content creation will be a advantage Drive the programs independently with minimal supervision and demonstrate ownership Developing automated and standardized reporting decks for stakeholders (compliant with Marketplaces data policy, standards and SLA s).
  • You will define clear milestones and set the expectations of stakeholders effectively. You will model and design projects with future global roll out/constraints in mind and may participate in development of budgets. You will always make the right trade-off between schedule, resources and scope in order to get the job done within time and budget.

Qualification :
Graduate or Post Graduate in any discipline
Experience Required :

5 to 8 Years

Vacancy :

2 - 4 Hires

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