Account Executive Job in Experience Commerce

Account Executive

Location: Mumbai

Reporting To: VP Growth

About the Role

We re seeking a motivated Account Executive with 1 to 2 years of experience to support the execution of digital marketing, influencer, and brand campaigns across diverse client verticals. You ll be a key point of contact for clients, assisting in campaign delivery, reporting, and account growth.

If you re organized, client-focused, and eager to learn and grow within a fast-paced agency environment, this role is for you.

Key Responsibilities

Client Solutions

• Assist in planning and executing marketing, influencer, and digital campaigns across multiple clients.
• Act as a reliable contact for assigned clients, ensuring timely responses to routine queries and requests.
• Support upselling efforts by identifying growth opportunities within existing accounts and collaborating with senior team members on pitches.
• Maintain regular client follow-ups to ensure satisfaction and uncover additional needs.
• Support ideation and execution of content, promotions, and brand events.

Research, Reporting & Audits

• Prepare monthly social media performance reports with key insights, trending content topics, and community feedback.
• Collaborate with analytics teams to track and report on campaign metrics tailored to client needs.
• Conduct research and audits, including content strategy plans, competitive analysis, and digital audits to enhance client offerings.

Billing & Finance Support

• Track finance and billing activities related to your accounts.
• Follow up with clients on outstanding payments.
• Monitor creatives and scopes of work (SoW) linked to client billing.

Must-Have Skills & Experience

• 1 to 2 years of experience in digital marketing or agency operations.
• Clear understanding of digital marketing concepts and agency workflows.
• Ability to track, analyze, and report key performance metrics accurately.
• Strong organizational, coordination, and time management skills.
• Proactive, client-first mindset with a drive to ensure smooth execution and client satisfaction.

Nice to Have

• Background in content strategy or digital project management.
• Basic knowledge of SEO and SEM principles.

Why Join Us?

This role offers a great opportunity to grow your digital marketing skills, work with diverse clients, and collaborate with a passionate team. If you thrive in a fast-paced environment and enjoy client engagement, apply now!