Technical Support Executive/voice Process Job in Ezulix

Technical Support Executive/voice Process

Ezulix 4+ weeks ago

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Job Summary

Must have client handling experience. With good communication skills.
Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers.
Excellent problem-solving and troubleshooting skills.
A process improvement mindset.
Vendor relations.
Basic knowledge of networking principles and operating systems.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Customer-service focus.
Collaborative mindset.
Hands-on problem-solving ability.

Experience Required :

0 to 2 Years

Vacancy :

2 - 4 Hires

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