Revenue Operations Analyst Job in Falconx

Revenue Operations Analyst

Location: Bangalore

About Us

FalconX is transforming institutional access to the digital asset markets by bridging the gap between traditional finance and the world of crypto. As a leader in the industry, we address the most pressing challenges in the market, offering innovative solutions that support trading strategies, liquidity, and structures akin to conventional financial markets. At FalconX, we empower our clients with seamless navigation through the evolving crypto landscape, from inception to scale.

Role Overview

We re looking for a dynamic Revenue Operations Analyst to join our growing team and help elevate the Revenue Operations (RevOps) function at FalconX. In the past year, our RevOps capabilities have matured significantly, with solidified processes in reporting, operational support, and actionable business insights. We re now at a pivotal moment where we need to scale these efforts further to provide strategic insights, improve operational efficiency, and support cross-functional projects.

As a key member of the team, your role will focus on managing core revenue operations tasks while also driving value-added projects that impact the business. You ll be a crucial enabler, supporting both the foundational work in RevOps and the new, high-impact initiatives the business requires. Additionally, you ll play an important role in managing inbound lead qualifications, ensuring seamless handoff to the Sales team.

Key Responsibilities

• Data-Driven Insights & Reporting:
  • Leverage your analytical skills to support and manage critical reports and insights for the business, including:
  • QBR decks and quarterly reviews
  • Board material and leadership presentations
  • Ad-hoc reporting for various stakeholders
• Core Operational Support:
  • Collaborate with cross-functional teams to maintain and deliver essential operational support for the Revenue function. Key tasks include:
  • Account split and territory management
  • Validating account coverage and tiering
  • Ensuring accurate parent-child mapping and reporting regions
  • Pipeline management and data validation
• Lead Qualification & Inbound Lead Management:
  • Manage inbound leads from web inquiries, qualify them based on defined criteria, and facilitate the smooth handoff to the Sales team. This involves:
  • Contacting leads to assess their potential
  • Coordinating with Sales for follow-up and feedback
  • Tracking lead conversion metrics and identifying opportunities for process improvement
• Collaboration & Performance Tracking:
  • Work closely with the Sales team to ensure lead response and qualification processes are streamlined. Track and report on key performance indicators (KPIs) such as:
  • Call volume and outcomes
  • Lead conversion rates
  • CRM system usage and data accuracy

Qualifications

• Bachelor s degree (or equivalent experience)
• 1-3 years of experience, ideally in a Revenue Operations, Sales Operations, or related role
• Strong analytical skills, with the ability to extract insights and drive business decisions from data
• High attention to detail and data accuracy
• Experience with CRM tools (e.g., Salesforce, HubSpot), BI tools, and basic coding skills (for manipulating data in BI tools)
• Proficiency in Google Sheets, Excel, or similar tools for data management
• Excellent written and verbal communication skills

Preferred Qualifications

• Experience in the cryptocurrency or blockchain industry
• Familiarity with financial services or brokerage operations
• Ability to generate strategic insights on how financial services firms can expand their offerings and improve client servicing

What We Offer

• The opportunity to be part of a cutting-edge company at the intersection of finance and technology
• A collaborative, fast-paced environment with the chance to make an immediate impact
• Professional growth and development in a rapidly evolving industry
• Competitive salary and benefits package