Customer Relationship Officer Job in Fillip Technologies Pvt. Ltd.

Roles And Responsibilities :

• Manage Customer-Business Communications. In one of their most important roles, customer relationship managers are the face of their company to clients and customers.
• Assist sales team in business acquisitions, planning, retention and management.
• Maintain complete and accurate customer correspondence data.
• Managing client relationships to build a reputation for excellent service and generate repeat business.
• Outdoor visit or Clients visit (If required)
• Negotiate and manage agreements through business contract process.
• Create online videos, training guides, FAQs, WebEx training sessions etc. to benefit all customers.
• Identify and develop problem solving methodologies to resolve customer issues.