Manager - Talent Acquisition Job in Firstsource

Job Overview The role is responsible for governance, performance metrics, customer satisfaction, service delivery, and achievement of TA objectives and processes. Responsibilities Assist in deploying strategic initiatives to achieve TA priorities and ensure closure of positions. Take ownership of end to end recruitment delivery process Lead and oversee day to day execution of hiring inclusive of hands on management of critical positions Conduct assurance audits to SLAs and quality targets are met Track, measure and achieve defined metrics specific to TA Work with hiring managers to understand job briefing regarding open requirements. Ability to handle escalations Identify improvements to processes for optimal service delivery. Responsible for day-to-day management of direct reports, their development and growth in the function Increase recruitment efficiency. Meet SLAs as per TAT Compliance to SLAs and meet quality targets Build sustainable relationship with internal stakeholders as seen through IVOC / stakeholder feedback On time and accurate tracking and publishing of key HR metrics Process Improvement People Engagement and Development - Retention, development and succession planning for own function Experienced in managing clients, teams and hiring Vendors for bulk /mass hiring Responsible for managing recruitment drives independently Strong negotiation and strategic thinking skills Ability to think innovatively for strategies to address open positions Guide and mentor team members through the entire external candidate process sourcing, screening