Territory Sales Manager Job in Flipcarbon Integrated Solutions Private Limited

Job Description

Develop and maintain an effective relationship with the customers
Gain new customers
Maintain strong relationship with internal stakeholders Identify sales and business development opportunities to gain customers from various segments

• Provide management with regular feedback about competitors activities
• Coordinate with the CRM team in relation to customers analysis and migration
• Monitor receivables to assist the collection team to ensure customers pay as per Aramex standards when needed
• Ensure KPIs are met (targets, visits, opportunities, number of new accounts
• Ensure privacy and confidentiality of customer data in line with the company data security policies
• Reporting any information that might impact company image, brand or functioningMonitor daily performance and visits reports to ensure they are on track and updated accurately and on time in the CRM system
• Assist and guide the team to achieve their targets
• Ensure all direct reports are meeting their sales KPIs (updating visits, updating pipeline, targeting assigned leads on time, etc.)
• Mentor the new members and accompany them in joint visits
• Train new hires on the job or existing staff if needed
• Develop, mentor and coach direct reports
• Identify and propose training needed for direct reports
• Ensure having and developing a successor
• Collaborate when needed with the customer service team to resolve customer requests on time
• Check daily production and share with the team
• Facilitate the flow of information horizontally and vertically