Manager - Business Development (tv Sell Side) Job in Flipkart

About the role

A large part of Flipkart's growth as far as categories are concerned is through the management and development of Key accounts. Ever since Flipkart's migration to a marketplace model, there has been a keen focus on the development of key accounts for the growth of respective categories. Key accounts for a category can include large brands or large vendors who deal with products from a particular line. The incumbent will be given sole responsibility of a number of key accounts, and will thereby be expected to grow the category as far as key accounts is concerned.

You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.

About the Team:

"Televisions and Appliances" BU is amongst the fastest growing businesses in Flipkart and is poised to hit a USD 2Bn revenue by 2019. Imagine youre an online shopping customer who is confident about purchasing everything from mobile phones to apparel, but when it comes to buying Televisions and Appliances online, you get cold feet. Sounds familiar? Among a string of innovations, Flipkart recently revamped its end-to-end buying experience for Televisions and Appliances by helping customers easily discover, shortlist and purchase them. This innovative one-stop-shop offers everything you need to shop confidently for televisions, washing machines, refrigerators and other large appliances. With all the value and convenience of online shopping, as well as the reliability and hassle-free post-purchase benefits such as warranty and installation. Time to dispel those rumours and start shopping for your dream Televisions and Appliances.

What youll do:

A Sell-side role at Flipkart entails category management based on deep customer centricity, strong analytics, sharp planning and story-telling coupled with product/tech understanding for an enhanced customer experience

What this job entails:

Customer understanding

Be the voice of the customer internally

Understand needs - even those that the customers themselves may not realize

Stay on top of changing trends and strategic priorities through in-depth data analysis to predict customer behaviour.

Merchandising

Develop and execute plans to showcase the right products

Identify cross-selling and upselling opportunities

Own the customer experience in the category - make navigation, discovery easier. Save the customer time

Identify the parameters customers use to make decisions and ensure catalog richness

Promotions

Create promotions to drive revenue, margins, etc.

Own both creation and execution of promotions calendar including special occasions (Diwali, Valentines day, etc.)

Catalogue

Own catalogue content creation lead content creation, drive this via internal catalogue & marketing teams

Drive better conversions through catalogue improvement & enhancement basis customer insights

Operations

Work with internal sourcing, quality & design team to track key project milestones, ensure processes are followed for review & reporting of the same

Work with Merchandising ops team, guiding them on store creation for launches and sale events.

What youll need

A Master's Degree in Supply Chain or Business Administration from Tier-A institutes is preferred

Minimum 3-6 years of work experience and proven track record of process design, stakeholder management and program management Comfortable working in a fast-paced, dynamic work environment, which includes addressing day today as well as long term problem statements.

Exposure to Consulting, Business Process Re-engineering, Lean/6 Sigma, customer journey mapping etc. will be added bonus