Sales Development Representative Job in Fusion Business Solutions Pvt. Ltd.

Sales Development Representative

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Job Summary

Key Responsibilities

  • Answer incoming calls from prospective clients
  • Cold call the clients using a given lead list
  • Maintaining a deep knowledge of company s products and services
  • Work on obtaining and evaluating all relevant information to handle our product and service inquiries to provide appropriate solutions to client s queries and doubts
  • Providing clients with comprehensive product/service consultations and guiding their decision-making process
  • Building and maintaining strong relationships with prospective and existing clients
  • Use scripts to provide information about services, plans etc., and present their benefits
  • Ask pertinent questions to understand the client s requirements
  • Persuade the client for next level call with senior members of the team
  • Record the client s personal information accurately in a computer system
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and appointments and record useful information

Essential qualifications and skills

  • Possession of bachelor s degree or PG and/or MBA would be a plus
  • Candidate should be ok to work in US hours (India Night) hours
  • Proven experience as tele sales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skill with the ability to resolve issues and address complaints

Required Experience:

  • Minimum of 1-1.5 years of International Voice Process
  • Excellent level of knowledge/expertise with PC, Internet Research and software (Word and Excel)

Perks and Benefits

  • Five days of working with attractive US/UK shift allowance
  • Performance based attractive incentive
  • Comprehensive skill development by intensive L&D program
  • Exposure to work with international clients
  • Weekly employee engagement activities
  • Holistic career progress path policy for professional growth
Experience Required :


Vacancy :

2 - 4 Hires

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