L2-senior Engineer Job in Futurenet

L2-senior Engineer

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Job Summary

Salary

According to Industry Standards

Experience

1 -2 years

Location

Chennai

Job Description

  • Take ownership of customer issues reported and see problems through to resolution.
  • Provide desktop and laptop support.
  • Windows Or Linux Server administration, monitoring over remote and troubleshooting.
  • Diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Provide prompt and accurate feedback to customers.
  • Ensure proper recording and closure of all issues.
  • Prepare accurate and timely reports.
  • Skill Set Required

  • Windows Server and Linux server installing and troubleshooting.
  • Good Desktop and Laptop troubleshooting.
  • Mail client support and troubleshooting.
  • Antivirus installation and scanning of system.
  • LAN and WAN knowledge and troubleshoot.
  • Peripheral installation and troubleshoot.
  • Server Log analyses.
  • Eligibility Criteria

    Any BE, Diploma, BSC Graduates can apply.

    Experience Required :

    Fresher

    Vacancy :

    2 - 4 Hires

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