Sr Product Ops Specialist Job in Gartner

Job description:

• As a Sr. Specialist you own end-to-end delivery of multiple business process related work streams within your team
• Lead problem solving meetings within the team to improve processes through analytic approaches, see so what and, develop thorough, straightforward recommendations
• Own projects, understand & scope project requirements and map out delivery plan
• Develop processes to support the growing vendor base, to effectively deliver multiple requests and demonstrate measurable business impact thereof
• Assess workload across the team and help the team manager to manage heavy projects, prioritization, and workload sharing
• Coach/mentor a team of specialists, associates and interns to succeed and foster a positive work environment
• Research on vendor requests (new additions, mergers & acquisitions, etc.) and perform category alignment to enable review collection process
• Partner with other business units (e.g. Research & Advisory, Legal, etc.) to handle vendor escalations and support content creation process

Essential must-have skills:

• Master s/MBA degree and graduation in engineering and exposure in Digital Products space
• Overall 5+ years of relevant industry experience in Tech/IT industry, Research or Consulting
• Sound understanding of complex technology products & able to comfortably learn about new ones
• Project management experience & capability to give independent opinions based on facts
• Strong communication and collaboration skills, experience, maturity and ability to prioritize and manage workload in order to meet deadlines; proficient in multitasking; Experience working in an international environment calendaring amongst different WW time zones