Customer Relationship Executive Banking Industry Job in Gennext India Private Limited

Roles and Responsibilities

• Handling walk in customers, providing service quality, Daily coordination with head offices.
• Cold calls , generating new customer leads, cross selling to existing customers, cross selling to group customer
• Complaint resolution within TAT, Daily CIBIL Logins on step by step complaints and queries of new customer / existing customers.
• Forming of DSRs from RM

Desired Candidate Profile

• Excellent communication skills
• Process knowledge is a must
• Adept in use of MS Office Excel, Word and PowerPoint
• Should possess problem solving skills; Should be result oriented, process and compliance oriented