Senior Associate- Production Support With Java Job in Genpact

Senior Associate- Production Support with Java

Location :Gurgaon, India

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for?

Inviting applications for the role of Senior Associate- Production Support with Java

In this role, you would be primary responsible for supporting and improving web application. To support Engineer using Agile Methodology and should have an end to end understanding of business use cases, to transform them into an effective and strategic solution. Work with business people to have a real time understanding of business problem and, craft the solution which really fits into needs.

Responsibilities

• Supporting/Fixing Java applications and responsible for resolving technical issues for consumers, partners, clients or internal stakeholders by addressing issues assigned to them through the ticketing systems using process specifications following operating procedures
• Crafting, scheduling, monitoring, troubleshooting jobs
• Go through logs and trace back to code as to what is going wrong
• Crafting and resolve production incidents. Covers system outages, job failures, system defects, data defects and end user support
• Execute and manage day-to-day operations via ticketing tools and processes
• Ensure appropriate tool is updated in accordance to SLA specifications with case notes, status updates and case closure information
• Responsible to test the application features, should understand any testing tool

Qualifications we seek in you

Minimum qualifications

• BE/B Tech/M Tech/MCA/BCA
• Excellent written and verbal communication skills

Preferred qualifications

• Experience in Core-java, J2EE and AWS
• Good understanding in Relational database concepts
• Good knowledge and work experience of SQL
• Experience with Maven, GIT, html, jsp, css, javascript
• Communicate, friendly and cultural behavior during contact and should have strong focus
• Strong written and verbal communication skills
• Flexible to work in shifts on rotation basis
• Willingness and ability to multi-task
• Ability to learn the Product/Platform and associated technologies
• Ability to be learn and apply new processes and tools
• Technical understanding of products/services and/or ecosystem being supported

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, clients focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.