Associate / Sr Associate - Business Operations Job in Gokwik

We re Excited About You If You Have:

Experience with making out bound calls.

Experience with chat process.

Support on WhatsApp related chat solutions.

Have helped or handhold customers on call in providing on the spot resolution.

Strong analysis and deep dive skills.

Excellent organizational, communication and critical thinking & analytical skills.

Have an eye for detail and can continue to think on innovation and robust mechanisms.

Proficient with Ms word, power point and excel.

Some Important Traits We look out for a Person in this role

Superior analytical and problem-solving skills

Good typing speed, ability to navigate with multiple chats at a same time

Outstanding written and verbal communication skills

Able to work in fast pace continuously evolving environment and ready to take up uphill challenges

Qualifications and Requirements

Bachelor s degree or equivalent

Ability to give full attention to what other people are saying

Ability to identify complex problems and review related information to develop and evaluate options and implement solutions