Renewals Specialist, Workspace, Google Cloud Job in Google Careers

Minimum Qualifications:

• Bachelor s degree or equivalent practical experience.
• 7 years of experience in renewals, sales, client relationship management, or account management.
• Experience collaborating with legal/contract management teams to facilitate contract review, revision, and execution.

Preferred Qualifications:

• Experience selling enterprise SaaS products.
• Expertise in discovery, negotiation, and closing agreements.
• Strong understanding of Google Cloud products.
• Ability to influence and communicate effectively at the C-level within prospect organizations.
• Self-motivated with the ability to work independently and as part of a team.
• Excellent verbal and written communication skills, particularly when interacting with external clients.

About the Role:

As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to operate more efficiently with Google tools such as Google Workspace, Search, and Chrome. You will advocate for the innovative potential of our products to enhance productivity, collaboration, and mobility within organizations. Your commitment to doing what's best for the customer will guide your interactions, ensuring that you meet customers where they are and provide them with the most suitable solutions to drive innovation. By leveraging your passion for Google products, you will help share the magic of Google with organizations across the globe.

As a Google Workspace Sales Specialist focused on renewals and expansion sales, your mission will be to help grow the Workspace business by nurturing and expanding relationships with our existing customer base. You ll work closely with customers to deliver business value, showcase product functionality, and provide comprehensive overviews of business use cases. You will drive Google Workspace business growth by engaging clients, fostering internal and external alignment, and managing opportunities in collaboration with the Field Sales organization. You ll also prospect, qualify, develop, and facilitate growth opportunities for Google Workspace through cloud-driven business transformation. Building a strong pipeline, collaborating with account teams to craft customer solutions, and driving agreements will be central to your role. You will manage day-to-day relationships with external customer stakeholders, leading with empathy while identifying innovative ways to amplify both your own impact and the overall team's success.

Google Cloud accelerates every organization s ability to digitally transform its business and industry. We offer enterprise-grade solutions powered by Google s cutting-edge technology, alongside tools that help developers build more sustainably. With customers in over 200 countries and territories, Google Cloud is a trusted partner for businesses seeking growth and solutions to their most critical challenges.

Responsibilities:

• Lead and manage the renewals process in collaboration with the Workspace Expansion Specialist and account teams to maintain and improve customer agreements and relationships.
• Oversee a portfolio of annual customer renewals, ensuring timely customer retention and consistent year-over-year renewal rates.
• Drive business growth by positioning opportunities for organic expansion, discount reduction, auto-renewals, and multi-year agreements.
• Ensure the integrity of renewal agreements by verifying quotes, reviewing terms and conditions, and ensuring that subscriptions comply with company guidelines and policies.
• Identify and capitalize on opportunities to maximize customer growth, while ensuring accurate forecasting and opportunity tracking for all agreements.