Sr. Executive - Brand Reputation Management Job in Gozoop

Sr. Executive - Brand Reputation Management

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Job Summary
  • Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner.
  • Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directory, review sites, and search engine business sites.
  • Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing approved communications, to enabled devices, and community engagement.
  • Monitor and respond to social reviews and engagement.
  • Maintain listings on search engines, online directories, and ratings/review sites.
  • Facilitate and monitor online company and physician reviews and endorsements.
  • Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner.
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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