Lead /sr. Servicenow Developer Job in Gramener

What Gramener Offers You

Gramener provides an inviting workplace, talented colleagues from diverse backgrounds, steady career growth prospects, and numerous opportunities for innovation. Our goal is to create an ecosystem of easily configurable data applications focused on data storytelling for both public and private use.

Roles and Responsibilities

• Participate in the end-to-end development lifecycle of IT solutions, from requirements gathering to launch, as part of a cross-functional team.
• Design, develop, test, and document software changes for new applications, feature enhancements, and bug fixes.
• Develop and implement ServiceNow solutions based on business requirements, ensuring alignment with best practices.
• Perform requirement analysis, design, and implementation of assigned projects while adhering to engineering standards and processes.
• Collaborate with global teams to translate customer requirements into optimized software solutions that operate within platform constraints.
• Customize and configure ServiceNow modules, workflows, forms, and scripts to meet business needs.
• Develop integrations between ServiceNow and other systems, ensuring seamless data flow and process automation.
• Design and implement UI policies, data policies, access controls, and ensure data integrity and security.
• Gain an in-depth understanding of business processes and domain knowledge, applying that knowledge to deliver solutions and fixes for customer requirements.

Skills and Qualifications

• Bachelor s or Master s degree in Computer Science, Information Technology, or a related field.
• 6+ years of experience as a ServiceNow Developer with a track record of successful project implementations.
• Strong knowledge of the ServiceNow platform architecture, modules, and functionalities.
• Hands-on experience in configuring Business Rules, Client Scripts, UI Policies, UI Actions, complex workflows, and solution migration to higher environments.
• Experience in developing custom ServiceNow applications and widgets, with expertise in backend scripting.
• Proficiency in ServiceNow integrations using APIs, web services, and data imports/exports.
• Familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.
• Experience in creating and managing SLAs, Record Producers, Catalog Items, and transform maps for data imports.
• Working knowledge of scheduled jobs, events, triggers, and business process automation.
• Solid understanding of data structures, algorithms, and operating system concepts.
• ServiceNow certifications, such as Certified Application Developer (CAD) or Certified System Administrator (CSA), are preferred.
• Strong analytical and problem-solving skills with a methodical approach to troubleshooting.

About Us

At Gramener, we help organizations make data-driven decisions. Through strategic data consulting, we create roadmaps for data transformation, equipping businesses to turn data into a strategic differentiator. Our products and services focus on analyzing and visualizing large datasets to deliver actionable insights that drive smarter decisions.