Community Manager Job in Great Lakes E-learning Services Pvt. Ltd.

Key Responsibilities

• Scout and identify the SMEs in the field of Artificial Intelligence, Machine Learning & Business Analytics from India.
• Lead end-to-end onboarding and training process
• Engage with prospects as a Great Learning ambassador and brief them on engagement opportunities
• Assess prospects on the ability to deliver great learning experience as per the quality standards of Great Learning
• Orient new mentors, prepare them and deliver ongoing feedback & training to ensure they continue to deliver a Great Learning experience
• Create and maintain a healthy mentor pipeline to ensure all the delivery targets are met without compromising on the quality of learning experience for the customers
• Forge long term relationships with mentors & gurus to ensure they have a long term association with Great Learning
• Contribute towards transforming the mentor management function
• Collaborate with Operations, Technology and SMEs on process planning, system design and solutions/initiatives to enable long-term success in mentor/guru management.

Qualification:

• Stakeholder management skills
• Ability to work under pressure and tight deadlines
• Good proficiency with Microsoft Office Suite
• Excellent oral and written communication skills