Associate 2 - Financial Operations Job in Greenway Health

Job Summary The Accounts Receivables Representative s primary goal is to resolve a client's delinquent balance. Provides support to clients by answering questions regarding their contractual agreements, licensing, and billing, and researching items listed on their accounts. Performs a wide variety of accounts receivable functions including billing, credit and/or collections, under direct supervision. Essential Duties & Responsibilities Contacts clients following established guidelines to recover delinquent balances Contacts clients to update billing information Responds to clients inquiries or complaints regarding company products, contractual agreements, licensing, and billing via incoming telephone calls, written correspondence, or email, and uses various system work queues Reviews and research problems with respect to established policies, billing, procedures, contractual agreements, and licensing practices Follows up on manager requests, internal requests, and escalated issues Coordinates problem resolution with appropriate departments Experience using Microsoft AX and SalesForce.com is a plus Must have excellent verbal and written communication skills Experience Education Associates Degree or equivalent. Bachelor s degree preferred Minimum Qualifications 3 to 5 years of Accounts Receivable or collections experience and Cash application or an equivalent combination of education, training and experience Skills & Requirements Skills/Knowledge Knowledge of Microsoft Office Strong oral and written communication skills Strong problem solving/analytical skills with an ability to work independently. Excellent computer skills required. Experience using Microsoft Dynamics AX and SalesForce.com helpful. Must be able to work well under pressure to meet deadlines