Specialist Product Implementation- Freshers Job in Greythr

About Greytip Software

Greytip Software is India s largest provider of cloud HR & Payroll software solutions (greytHR), with a customer base of over 10000+ we touch the lives of 10,00,000 active users + employees daily.

Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.

Position Purpose

The Sr. Implementation Engg will proactively engage with customers to provide strategic & tactical guidance, drive adoption and to increase the business value they derive from greytHR.

Responsibilities

• Administer everyday workflow of all implementation processes and provide technical support to all associates
• Coordinate with team to resolve all issues within the required timeframe and recommend appropriate changes to all policies and procedures and evaluate all implementation for the team.
• Monitor all implementation requests and administer staff working and assist team and senior implementation engineers and provide required coaching for same.
• Evaluate all management information reports and ensure achievement of all team objectives and provide support to senior implementation engineers.
• Evaluate all processes and provide technical support to all senior implementation managers and establish all client configuration requirements.
• Collaborate with system integration team and ensure compliance to all client requirements and provide appropriate training to clients and ensure efficient implementation of all systems.
• Develop all processes and tools for customer implementation lifecycle and identify all defects and provide an efficient interface with all marketing and technical departments.
• Maintain all project plans and SLA and collaborate with stakeholders for all implementation processes.

Requirements

• Freshers

Benefits

• Excellent Opportunity to be involved in high impact work and progressive learning environment
• Great team members & energy filled work environment
• Competitive salary
• Excellent benefits package