Support Analyst I Job in Halliburton
Support Analyst I
Halliburton
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
Job Summary
Job Summary: Halliburton is seeking an Entry-Level Technical Support Analyst to provide remote technical support services to both external and internal users of the Landmark environment and applications. The role involves handling routine technical issues related to software installations, configurations, data formatting, and application functionality, while adhering to established operational processes and best practices. Key Responsibilities: Technical Support and Troubleshooting: Provide remote technical support via telephone, email, and electronic channels for routine issues. Apply problem-solving techniques to resolve end-user service requests, such as troubleshooting, data quality review, and replicating workflows. Understand the user s objectives and propose solutions to help them achieve their goals. Service Request Handling: Address basic service requests related to software installations, configurations, and application functionality. Escalate complex or novel issues to higher-level support analysts for further resolution. Software and Workflow Understanding: Gain knowledge of domain software applications used within the industry through structured training and on-the-job experiences. Qualifications: Required: Undergraduate degree in a relevant field. Preferred: Concentration in geoscience, engineering, or computer science is preferred. No previous experience is required. However, the candidate should have an interest in learning about geoscience, engineering, and related software applications. Why Halliburton? Career Development: This is an entry-level role designed to help you gain knowledge and experience in technical support for industry-specific software applications. Learning Environment: Halliburton offers training and on-the-job experiences to develop your technical skills and knowledge of geoscience and engineering software. How to Apply: If you're eager to learn, develop your technical expertise, and work in a dynamic industry, this is an ideal opportunity to kick-start your career.
Qualification : Undergraduate degree in a relevant field.
Qualification : Undergraduate degree in a relevant field.
Similar Jobs for you
Your 4 Step Guide to Career Success
Apply for jobs
Create Profile
Schedule Interview
Get Hired
Help us improve JobGrin
Need Help? Contact us