Executive Gold Loans Job in Hdb Financial Services Ltd.
Executive Gold Loans
Hdb Financial Services Ltd.
4+ weeks ago
- Ahmedabad, Gujarat
- Not Disclosed
- Full-time
- Permanent
Job Summary
Coordinate with branch sales team and support BSM, SMs for lead conversion
Tele-calling / follow up on leads given by sales team and Corporate office
Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis
Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed
Update valuation details in system i.e. Gold portal and loan booking system
Ensure loan processing completed within stipulated TAT.
Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket
Follow up with customer for timely interest collection
Gold loan file disbursal in system (this could be done by BOM for most Branches)
Custody of gold packets in the office, record it as per process
Raise Payment Request / Cheque Disbursement, record it as per process
Arrange to send the complete file to COPS as per process.
Manage Related MIS, interface with COPS, regional teams as might be required.
Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers
Customer Support / Service as required.
Understanding of gold process understanding ,KYC Knowledge & Sales process
Gold loan Sales process & BTL Marketing
Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge
Experience in collection and auction will be preferred.
Min 2 years experience in gold valuation at gold loan NBFCs.
LEN-GL-18956 - Executive - Gold Loans
Location Ahmedabad Posted On Aug 28, 2020 Required Experience 1 - 3 yrsJob Description
Key functions will be:Coordinate with branch sales team and support BSM, SMs for lead conversion
Tele-calling / follow up on leads given by sales team and Corporate office
Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis
Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed
Update valuation details in system i.e. Gold portal and loan booking system
Ensure loan processing completed within stipulated TAT.
Follow up with delinquent customer and ensure that customer does not cross 30 DPD bucket
Follow up with customer for timely interest collection
Gold loan file disbursal in system (this could be done by BOM for most Branches)
Custody of gold packets in the office, record it as per process
Raise Payment Request / Cheque Disbursement, record it as per process
Arrange to send the complete file to COPS as per process.
Manage Related MIS, interface with COPS, regional teams as might be required.
Co-ordinate with central telecalling team for collections / follow up for payments from overdue borrowers
Customer Support / Service as required.
Key Skills
Sales process management in FMCG/ Direct sales companyUnderstanding of gold process understanding ,KYC Knowledge & Sales process
Gold loan Sales process & BTL Marketing
Process understanding ,KYC Knowledge ,Understanding of the documentation required, Product /Competition Knowledge
Desired Candidate Profile
Graduate with Minimum 2-4 yrs experienceExperience in collection and auction will be preferred.
Min 2 years experience in gold valuation at gold loan NBFCs.
Experience Required :
1 to 3 Year
Vacancy :
2 - 4 Hires
Similar Jobs for you
Help us improve JobGrin
Need Help? Contact us