Rm-ecg Job in Hdfc Bank
Job Summary
Job Description
- Portfolio Management To Achieve over all business targets on volumes and profitability for the specific ECG customers.
- Monthly review to be done with various product groups and supervisors who support the RM portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration.
- To keep a check on the performance of accounts and overall portfolio.
- Portfolio review and remedial management includes managing exits, line reductions, recovery and restructuring of exposures.
- Management of stress and critical accounts.
- Improvement on yield for the Bank so that the Portfolio has a strong Return on capital RM portfolio level.
- Keep a track on Performance, variance with budgets and plans to meet shortfall for his / her own portfolio.
- Client Calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments.
- Increased Product Penetration Wallet share identification and scoping of all accounts existing and potential NTB customers Scope for possible product penetration and provide strategy on the specific accounts.
- Cross sell of all products of the Bank and be the front face of the bank for all products.
- Operations & Processes Ensure that all the management guidance is properly adhered to for effective management guidance implementation.
- KYC / AML tracking of the customers handled by the RM All documentation formalities to be done for effective pre and post disbursement of facilities or banking products.
- Tracking of deferrals and updating all information as per RBI and credit regulations on the specific accounts.
- Management of deferrals/ pre and post documentation Credit appraisal process to be done timely - Recommendation of Credit LimitsClient Management & Servicing RMs should be on regular client calls for both existing and prospective clients.
- These calls should be done in a structured manner either individually or with support groups, branches or supervisors.
- Relationship building with both internal and external customer of the RM.
- Client satisfaction and taking care of all banking needs of the customer.
- Communicate all pain areas of the customer so that support functions help in resolving the same through process improvement / TAT for higher product share.
- Interaction with promoters and senior management of ECG relationships to build a strong relationship with the clients.
- To make sure high level of client satisfaction.
- Intra Bank Coordination & Communication Team management working as a team and do act as support to other team members when required.
- In line with Banks initiatives of growth.
- Interacting with various departments of the Bank and providing them with insight on ECG business and to get inputs on their business for cross sell at the region level.
Skills
- Sales and Influencing Skills
- Banking Product & Process Knowledge
- Team Player
- Planning and Organizing Skills
- Client Handling Skills
- Communication
- Energetic, Dynamic and Self Driven
- Knowledge of Competition & Current trends in financial Industry.
Qualifications
Graduation: Any Post-Graduation: MBA from a reputed institute CA
Experience Required :
1 to 2 Year
Vacancy :
2 - 4 Hires
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