Sr. It Business Analyst Job in Hdfc Sales

Senior IT Business Analyst

Location: Mumbai

Experience Required: 12 14 Years

Employment Type: Permanent

Functional Area: Business Analysis

Role Summary:

We are looking for an experienced and detail-oriented Senior IT Business Analyst to serve as the vital link between business needs and technology solutions. This role involves close collaboration with business users and operations teams to gather, analyze, and translate functional requirements into effective IT system designs. The ideal candidate will bring expertise from the insurance domain or related non-banking sectors, combined with strong analytical, documentation, and stakeholder communication skills.

Key Responsibilities:

• Collaborate with business users and operations teams to gather, analyze, and document functional requirements
• Translate business needs into clear and comprehensive Business Requirement Documents (BRDs) and functional specifications
• Design system features and workflows based on business processes and objectives
• Identify areas for automation and prepare detailed requirement specifications for development teams
• Develop, review, and validate test cases, test scenarios, and test results to ensure solution quality
• Conduct functional testing and ensure timely feedback to developers and stakeholders
• Track and manage user-reported issues, ensuring timely resolution and communication
• Provide regular updates on project status, risks, and deliverables to all stakeholders
• Translate complex technical information into simple terms for business users
• Create and maintain all required documentation including user manuals, process flows, and status reports
• Perform other related duties as assigned

Desired Candidate Profile:

Technical & Behavioral Competencies:

• Prior experience as an Operations Executive in the Insurance industry or IT Business Analyst (non-banking/finance domain preferred)
• Exposure to insurance products, workflows, and compliance is a strong plus
• Basic knowledge of SQL / PL SQL, web technologies, and general programming concepts
• Self-starter with the ability to work independently and collaboratively with minimal supervision
• Excellent documentation, presentation, and communication skills
• Strong time management skills with the ability to meet strict deadlines
• Proven ability to build and maintain strong working relationships with stakeholders and colleagues

Educational Qualifications:

• Bachelor s degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT)