Mha - Implementation Consultant Job in Healthasyst

Job description:-

Role Summary:-The Implementation consultant -implements the product in one or more sites for the customers, with minimal support from Senior implementation specialist/Lead implementation specialist.

Responsibilities

Develop good understanding of the domain he/she is working on

Gain deeper knowledge of the product functionalities he/she is implementing

Interact with customer to understand their current workflows.

Identify gaps, if any between the customer workflows and the product.

Discuss with customer about the standard workflow , how it works and the plan for the gaps to be addressed in later releases.

Understand the product capability on what can be configured and how it can be customized for the customer needs.

Work with implementation manager to understand the project plan and milestones.

Interact with customers regularly, discuss project plan and status of the implementation.

Understand customer expectations and suggest suitable workarounds if the functionality is not supported by the product

Deploy the software on the customer environment following the standard procedure.

Configure the changes that are required for the customer needs.

Test all the features and make sure that the features are as expected by the customer requirements.

Coordinate with vendors to get the inputs required for configuring the product for the customer.

Provide demo of product to customer after the configurations are done.

Follow the best practices of the product implementation to successfully implement the product on time as per plan.

Quickly understand the new features of the product in latest releases. Have good understanding on hot fixes and when to upgrade customers.

Explain the expectations on gaps identified to the development team and Lead Business Analyst.

Identify all impacts of new changes on existing application

Update tasks regularly and provide visibility on work completion

Work with development team continuously to resolve conflicts

Understand release cycles and the features coming in upcoming releases, so if new features are required by customers he/she can update the customers.