BriefCase
BriefCase

Customer Care Officer Job in Hindustan Feeds

Customer Care Officer

Hindustan Feeds 4+ weeks ago
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Job Summary
  • Position: Customer Care Officer
  • Department: Marketing
  • Location: Baramati
  • State: Maharashtra
  • Country: India

Description:

Duties & Responsibilities:

  • Fulfill customers needs, keep a record of their complaints and build a friendly relationship with customers.
  • Take note of customers complaints. Fulfill marketing staff s administrative needs such as:
    • Information on retaining credit money.
    • Collect orders and process it effectively.
    • Guidelines regarding dispatch of the product.
  • Implement freight cost control measures:
      • Gather knowledge of the logistics market in different sectors
      • Extensive research to identify a reasonable freight cost
  • Support Marketing Manager/Executive/Officer for promotional schemes like advertisements and exhibitions.
  • Keep track of the finished goods stock for smooth dispatch.
  • To maintain sales records.
  • Check and verify freight bills.

    • Requirements:

    Qualified applicants must be a Graduate or have an MBA degree with 5 to 6 years of experience in Customer Care department.

    More Information:

    Hindustan Feeds provides the following benefits, effective on the first day of employment to employees who have the work ethic and commitment to customers, safety and product quality that we are known for:

    Salary Structure:

    • Performance-based salary
    • Family Mediclaim policy & ESIC.
    • Paid holidays and vacations
    Experience Required :

    5 to 6 Years

    Vacancy :

    2 - 4 Hires

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