Salesforce Marketing Cloud Consultant Job in Horizontal Digital

Salesforce Marketing Cloud Consultant

Location - Jaipur, Vadodara, Pune, Bangalore

At Horizontal Digital, we hold ourselves to one key belief: You re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle

We re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what s next.

Elevate empathy

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

But enough about us. Let s talk about you.

As a Salesforce Marketing Cloud Consultant, you will be required to identify business needs and design elegant technical and functional solutions. Configure platforms to meet technical requirements that adhere to best practices including Subscriber Segmentation, Content, Journeys, Automation, Landing Pages/Cloud Pages, and general platform administration.

What you ll do:

• Become a trusted advisor to our clients and facilitate ongoing communications and guiding efforts to manage and exceed client expectations.
• Manage client expectations by identifying and communicating risks and trade-offs.
• Gather and document client requirements, providing different solution options as needed.
• Translate requirements into actionable work items.
• Provide configuration support, from design through testing and deployment, often working with other members of the team.
• Launch A/B tests, analyze results and identify opportunities to improve campaign performance.
• Articulate Horizontal Digital Salesforce practice capabilities, offerings and value propositions.
• Contributes to practice thought leadership and offerings.

Who you are:

• Professional, concise, and practical written/verbal communication skills
• Collaborator and a critical thinker with the seamless ability to lead workshops, develop polished client-facing deliverables, and interface with cross-functional teams, client, and executive stakeholders, to drive business objectives
• Self-starter who anticipates and comprehensively completes project assignments while still remembering the details
• Strong analytical skills, including a thorough understanding of how to interpret the client s overall business objectives, translating them to foundational strategies and achievable roadmaps
• Ability to prioritize a dynamic workload while being flexible and adjusting to shifting client needs
• Contributes effectively towards competency development efforts and business development activities

What you bring:

• 5+ years of client-facing consulting/professional services experience.
• 3+ years of experience designing and implementing Salesforce solutions with an emphasis on Marketing Cloud .
• Solid stakeholder management and communication skills, and the ability to articulate transformation journeys and outcomes.
• Demonstrated success working in a collaborative environment to design a scalable solution to meet client business needs and participate in system configuration.
• Salesforce certification(s) and overall understanding of capabilities of products, specifically Marketing Cloud .
• Bachelor s degree preferred.