Steward /sr. Steward Job in Hotels Mana

To prepare dining room, including all necessary mise-en-place for service; serve customers in a professional, efficient and courteous manner.

• To clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.
• To change table linen as required and ensure dirty or damaged linen is counted
• To clean and refill cruet and condiment sets, order branded sauces and chutneys to ensure consistent supply.
• To ensure that flowers and table decorations are fresh and comply with agreed standards.
• To ensure sideboards on stations are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
• To take orders from customers and ensure these are given to the appropriate person to execute.
• To be totally familiar with the composition of all menu items.
• To serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.
• To ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment.
• To attend to customer complaints satisfactorily.