Java Support Engineer/software Engineer Job in Hsbc

About HSBC

HSBC is one of the largest banking and financial services organizations in the world, operating in 64 countries and territories. Our mission is to enable businesses to thrive, economies to prosper, and help people fulfill their hopes and ambitions. Whether you're aiming for the top of your career or exploring new directions, HSBC offers the support, opportunities, and rewards to help you realize your potential.

Role: Software Engineer

HSBC is seeking a Software Engineer to join our team. This role focuses on providing critical support to our production services and ensuring smooth transitions from development to production. You will assist in the daily production monitoring of Internet Banking services, collaborate across multiple teams, and help drive automation and performance improvements. If you re passionate about working in an agile and customer-first environment, this is a great opportunity to further your career.

Key Responsibilities:

• 24x7 Support: Provide on-call support for production services, ensuring timely resolution of any issues.
• Service Transition: Coordinate implementation activities for a smooth transition from development to production.
• Production Monitoring: Handle daily production Internet Banking level 1 case checking, investigation, and provide solutions or workarounds.
• Collaboration: Work closely with server, infrastructure, and business teams to address technical and operational challenges.
• SRE & DevOps: Understand and assist in Site Reliability Engineering (SRE) and DevOps production support activities.

Requirements:

• Technical Expertise:
  • Strong understanding of web-based application support in a multi-tier architecture, especially within the banking domain.
  • Familiarity with Mobile SRE support activities.
  • Expertise in troubleshooting Java/J2EE/Microservices applications deployed on industry-standard front-end application servers such as IBM WAS, IBM WPS, JBoss, and Tomcat.
  • Experience with UNIX systems and hands-on troubleshooting.
  • Python-based automation experience is a plus.
  • Proficiency in using application performance monitoring tools like AppDynamics, Splunk, BMC Patrol, HP BSM, Dynatrace, etc.
• Tech Stack:
  • Knowledge of Java / J2EE, AngularJS, node.js, React, Spring, DOJO, HTML, JavaScript.
  • Familiarity with ticketing tools such as BMC Remedy, GSD, or ServiceNow.
• Cloud & Systems Knowledge:
  • Familiarity with cloud management, Oracle databases, LDAP, MQ, TCP/IP networks, web servers, and data center management.
  • Understanding of Microservices, REST APIs, and integration with platforms like Mule Gateway, AnyPoint, and PCF.
  • Experience in application migration and a clear understanding of the process.

Preferred Qualifications:

• Experience with business-critical server application support.
• Background working in cloud environments.
• Understanding of application migration processes and related activities.

Why HSBC?

At HSBC, you ll join a global team working at the forefront of technology and banking services. We offer opportunities for growth, support for work-life balance, and the ability to make a meaningful impact on the global economy. If you re ready to take on a dynamic, customer-facing role and thrive in a fast-paced, collaborative environment, we want to hear from you!