Debt Manager-recoveries Job in Idfc First Bank

Job Title: Debt Manager Recoveries
Function/Department: Collections
Experience: 2+ years of relevant experience
Education:
Graduate: Any discipline
Postgraduate: MBA, PGDM

Job Purpose:
As a Debt Manager Recoveries, you will be responsible for planning, organizing, and overseeing collections and debt recovery activities. You will manage collection agencies in your assigned territory, ensure EMI retrieval efficiency, and ensure adherence to banking and regulatory guidelines. Your role contributes to the bank s financial health by minimizing delinquencies and optimizing recovery processes.

Roles & Responsibilities:
Debt Collection & Recovery:
Manage the collections process for assigned debts and ensure timely EMI retrieval.
Regularly track portfolio performance for specific buckets and delinquency trends.
Focus on non-starter cases and implement effective recovery strategies.
Follow up with default customers and ensure maximum repayment compliance.
Agency & Team Management:
Allocate recovery targets to collection agencies or in-house teams.
Monitor agency performance and ensure compliance with bank policies.
Ensure adherence to legal guidelines and ethical collection practices.
Risk & Legal Actions:
Trace absconding defaulters and initiate the recovery process.
Recommend legal actions for non-recoverable cases and coordinate with the legal team.
Follow up on pending legal cases to ensure timely resolution.
Reporting & Compliance:
Maintain and update delinquent account history and collection records.
Provide and analyze MIS reports (daily, weekly, and monthly collection performance).
Ensure strict adherence to regulatory and internal collection policies.

Key Competencies:
Strong knowledge of collections, debt management, and recovery strategies.
Experience in managing agencies and tracking portfolio delinquency.
Ability to negotiate, persuade, and influence customers for timely payments.
Strong analytical skills to review collection trends and performance metrics.
Understanding of legal & regulatory frameworks related to debt collection.

Why Join Us?
Be part of a high-impact role in the banking sector.
Work in a dynamic, target-driven environment with career growth opportunities.
Contribute to the financial stability and risk management of the bank.
If you are a results-driven professional with expertise in collections and recovery, we would love to hear from you!