Manager Allocation Strategy-debt Management Job in Idfc First Bank

Role: Business Analysis Manager Debt Management
Function/Department: Debt Management Flows
Experience: 6-10 Years
Education:
Graduation: B.Sc, B.Tech, BCA, B.Com, BBA
Post-Graduation: MBA, PGDM

Job Purpose:
The Debt Management (DM) function has evolved into a data-driven and analytics-led domain, leveraging enhanced data capture, automated strategies, and predictive analytics. The Business Analysis Manager plays a critical role in enabling strategic decision-making by providing data-driven insights into macro and micro business trends. This role involves analyzing customer behavior, team performance, and market trends to proactively identify opportunities for improvement and risk mitigation.

Key Responsibilities:
Debt Management Performance & Strategy:
Measure, analyze, and enhance Debt Management strategies and process improvements using MIS and KPIs.
Collate, structure, and document strategic changes and impact assessments.
Monitor and track Debt Management ecosystem parameters, including customers, employees, and agencies.
Evaluate strategy effectiveness and recommend data-driven optimizations.
Analytics & Insights for Debt Management:
Utilize data analytics to drive higher resolution rates and cost-efficient debt collection.
Implement risk segmentation models to predict propensity to pay and probability of default.
Develop differentiated treatment models to optimize collection intensity, field operations, and contact strategies.
Optimize customer interaction strategies, including right time to contact, skip tracing, and legal interventions.
Drive settlement acceptance propensity models to enhance recovery rates and improve debt-sale solutions.
Operational Planning & Forecasting:
Forecast allocations and capacity requirements to improve debt management efficiency.
Collaborate with Product, Portfolio Risk, and BIU teams to align portfolio insights with debt management operations.
Track system development requirements and oversee the implementation of automated solutions.
Project Management & Compliance:
Lead debt management initiatives, ensuring timely execution and impact measurement.
Adhere to and foster compliance with regulatory guidelines and risk policies.
Support process optimization and digital transformation projects in debt management.

Preferred Skills & Attributes:
Strong understanding of Debt Management processes, risk segmentation, and collection strategies.
Expertise in data analytics, predictive modeling, and financial risk assessment.
Experience in project management, process automation, and regulatory compliance.
Proficiency in MIS reporting, KPI tracking, and performance analytics.
Ability to work cross-functionally with risk, product, BIU, and operational teams.

Why Join Us?
Opportunity to drive strategic decision-making in a data-driven debt management function.
Work in a high-impact role with exposure to advanced analytics and automation.
Collaborate with cross-functional teams to enhance operational efficiency and recovery strategies.

If you have a strong analytical mindset, expertise in debt management analytics, and a passion for driving process improvements, we invite you to join us in shaping the future of Debt Management through data-driven decision-making!