Admissions Coordinator Job in Ihsmarkit
Job Summary
Responsibilities:
- Review offer letters for student information consistency to ensure efficient application processing
- Work with our partnership schools and recruiters to resolve application issues on behalf of our students
- Work across teams to ensure program requirements and intakes are accurate to ensure optimal student outcomes
- Clearly communicate and outline all school requirements and deadlines to the student once the offer letter has been received
- Empathetically communicate application outcomes to our students, whether positive or negative
- Follow up and assist students in meeting enrollment conditions and resolve any uncertainties
- Communicate with our partner school to cultivate positive relationships and clarify application processing ambiguities
Preferred Qualifications:
- 1-3 years customer service experience
- Proficiency in proofreading/ editing text to ensure spelling and grammatical correctness
- Strong analytical abilities, detail-oriented and high level of accuracy
- Working knowledge of Google spreadsheets, Microsoft Word and Gmail
- Adept researching and problem-solving capabilities
- Someone who thrives in a collaborative, teamwork environment
- Aptitude for prioritizing tasks with an attention to detail to ensure information accuracy
- Ability to work in a flexible, fast-paced environment to meet multiple deadlines and adapt to new policies and procedures
- An ability to work cross-functionally to ensure application processing consistency and efficiency
- Exceptional problem-solving skills under ambiguous circumstances to ensure we provide the best outcome for our students while maintaining integrity with our partner relationships
- Excellent interpersonal skills and verbal and written communication skills
- Associates or Bachelor's degree an asset
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