Customer Care Executive Udaipur Job in Indira Ivf Hospital Private Limited

Job Description

1.1. Manage inbound and outbound calls in a specified timely manner.

1.2. Identify patients need, clarify information, research every issue and provide solutions and/or alternatives.

1.3. Build sustainable relationships and engage patients by taking the extra mile.

1.4. Keep records of all conversations in our call center database in comprehensible way.

1.5. Meet personal/team qualitative and quantitative targets.

1.6. Responsible to convert maximum leads received.

1.7. Maintain the accurate level of quality in each call.

1.8. Guiding the patients throughout the treatment .Roles and Responsibilities

Desired Candidate Profile

Perks and Benefits