BriefCase
BriefCase

Customer Success Manager (insurance Domain) Job in Indus Net Technologies

Customer Success Manager (insurance Domain)

Indus Net Technologies 4+ weeks ago
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Job Summary
  • Act as a single point of contact (SPoC) and project success ownership
  • Client coordination and communication over project solutioning (Technical solutioning along with Delivery/Project manager)
  • Project estimation - Delivery Plan and coordination with Delivery/Project Managers
  • Commercial negotiation to ensure profitable deal onboarding
  • Project tracking and reporting to both client and internal stakeholders
  • Project review on regular basis with the delivery team
  • Ensure project completion on time
  • Delivery milestone and revenue milestone mapping
  • Operational reporting and account planning
  • Enhancement/change request identification and action
  • Work with BDMs (Business Development Managers) and prospecting team for expanding the account size
Experience Required :

Minimum 5 Years

Vacancy :

2 - 4 Hires

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