It Engineer Job in Indus Valley Partners

IT Engineer | IT Support | Network Troubleshooting | Desktop Support | Noida

Location: Noida, Uttar Pradesh, India

Position: IT Engineer

Shift Timing: Flexible / 24x7

Qualification: B.Tech

Job Description:

We are looking for a highly motivated IT Engineer to join our team in Noida. In this role, you will be responsible for providing technical support for desktops, data, and server management. You will be tasked with installing and maintaining hardware and software, troubleshooting networking issues, and supporting the application build deployment on both client and cloud infrastructure. This role requires a proactive approach to network troubleshooting, IT helpdesk support, and ensuring smooth day-to-day operations.

Key Responsibilities:

• Hardware & Software Management: Install, configure, and maintain hardware components and computer peripherals. Ensure regular updates and upgrades to operating systems and software.
• Networking & Connectivity Support: Troubleshoot and resolve networking issues, ensuring seamless connections and network stability for all users.
• Technical Support: Provide daily desktop support, assisting with technical issues related to data and server management. Offer IT support for end-users, including troubleshooting and resolving issues remotely.
• System Changes & Documentation: Perform system changes in compliance with organizational policies. Maintain comprehensive technical documentation for future reference and cross-functional collaboration.
• Application Deployment: Support the application build deployment process on client infrastructure and cloud infrastructure, ensuring smooth operation.
• Database & IIS Knowledge: Utilize basic knowledge of databases and IIS for troubleshooting and support tasks.
• 24x7 Support: Be comfortable working in a 24x7 shift environment and provide support during night shifts or weekends as required.

Required Skills and Experience:

• B.Tech in Computer Science or a related field.
• Experience in providing IT support and managing helpdesk services.
• Hands-on experience with desktop support, including installation, troubleshooting, and maintenance of hardware and software.
• Strong understanding of networking, network troubleshooting, and connection issue resolution.
• Basic knowledge of databases and IIS (Internet Information Services).
• Excellent communication and problem-solving skills to support end-users effectively.
• Willingness to work in 24x7 shift schedules and potential relocation to Noida.

Preferred Skills:

• Knowledge of cloud infrastructure and deployment processes.
• Experience with server management and data management systems.
• Familiarity with IT ticketing and documentation systems for efficient issue tracking.