Customer Support Executive Job in Innojar Tech Pvt Ltd.

Location: Jaipur

Vacancy: 5

Experience: 0-3 years

Job Description:

Knowledge of Ms. Office, Strong Phone contact handling Skills and active listening, excellent communication.

Job Responsibilities:

• Handling incoming calls from software customers
• Working with customers to identify software problems and advising on the solution
• Build a sustainable relationship and trust with customer accounts through open and interactive communication
• Handle software customer complaints and provide appropriate solutions & alternatives within the time limit; follow up to ensure resolution, keep records of customer interactions.

Desired Skills:

Knowledge of Ms. Office, Strong Phone contact handling Skills and active listening, excellent communication.

Educational Qualification:

• Any Graduate