Associate , Csd - Mumbai, Ind Job in Integreon

Who we are:

Integreon is a trusted, global provider of award-winning legal, document, business and research support solutions to leading law firms, legal departments, financial institutions and professional services firms. We apply a highly trained, experienced staff of 2,400 associates globally to a wide range of problems that require scale and expertise, enabling clients to become more operationally efficient by streamlining operations, maximizing investment and improving the quality of work they provide their end clients. With delivery centers on four continents, Integreon offers multi-lingual, around-the-clock support, as well as, onshore, offshore and onsite delivery of our award-winning services.

For more information about Integreon, please visit

Responsibilities:

This position is responsible for in-taking, tracking requests in the intake tool, routing requests to other teams as appropriate and closing requests

Intake tool - managing the queue according to established Service Level Agreements (SLAs)

Sign submitting contracts for e-signature according to defined policies and procedures

Store - uploading contracts to the appropriate repository according to defined procedures

Manage

preparing ad hoc reports per request from business clients and LCA GCO

updating meta data in contract repository per request from business clients

searching for information in the tools

Process Support

responding to process questions

responding to questions about corporate contracting policy and requirements

responding to questions about the status of the contracts in the process

Tool Support - fielding tool questions and responding or routing/escalating according to defined procedures

Successful Profile:

• Basic technical ability to learn and work on Contract Management Tools
• Good knowledge of Word, Excel and Power Point
• Attention to details
• Good Communication skills Oral and Written
• Ability to be trained to handle client calls on Skype
• Ready to work in all shifts

You can look forward to:

Being part of a passionate and dynamic team

Come on board with the fastest growing service company

Flexible and employee friendly organization

Qualification:

Graduate

Experience:

0-2 years of relevant experience

Job Location:

Mumbai

Job Reports to:

AM/Manager