D365 Crm Technical Consultant Job in Intellika Hitech Systems Pvt. Ltd.

Summary:

• Must have 1-4 Years of Technical Experience in Dynamics CRM
• Strong Knowledge of end-to-end implementations
• Should have worked on CRM 2011/2013/2015/2016 versions
• Working experience on latest version is preferred

Development Skills:

• CRM forms and fields, views, Sub-grids, sitemap navigation, Ribbon, Relationships, Business Rules, Business Workflow.
• XRM Scripting with CRM Forms.
• CRM Dashboard, Charts, and reports Development.
• Understanding of Security Model of CRM.
• Experience developing plug ins and interfaces with other systems.
• CRM Custom workflows and Actions development
• Knowledge of CRM SDK and Developers Toolkit
• Aware of mobility in MS CRM and access of MS CRM via Outlook Online and Offline.

Design Skills:

• Configure the application to meet a client s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code
• Identify creative workarounds to meet requirements without the development of custom code.
• Estimation of tasks.
• Able to articulate and understand the pain points of customer.
• Knowledge of Licensing. o Setting up Product Catalogues and knowledge of Service Management with SLA.
• Understanding of Sales cycle: From Lead to Opportunity to Quote to Order to Invoice.

Support Skills:

• Develop solutions, identify bugs, resolve the issues bugs.
• Provide technical support to existing CRM clients

Behavioral Skills:

• Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadline.
• Candidate should be willing to travel onsite / offshore for short term/long term
• Should be customer facing with excellent analytical and communication skills.
• Must have good communication skill

Other Preferred Skills:

• Have done projects on premise and cloud, support, upgrade, and Migrations.
• Technical specifications documentation
• CRM Portals
• Microsoft Dynamics Marketing
• Field Service
• Project Service
• Office 365 Administration (CRM Related).
• Microsoft Dynamics CRM certifications required
• Data migration experience and integration mappings using SQL Integration Services, Scribe or Web Services
• Strong experience with front end development (HTML 5, CCS 3, JavaScript, jQuery)
• Can Design and integrate business processes and data flows between CRM applications and other applications, such as back office/ERP applications
• Hands on experience of analysis in a web development environment
• Lead technical discussions with clients