Staff Product Manager Job in Intuit

Job Overview

Small businesses drive the global economy, with 60% of the workforce in the US employed by small businesses and 80% of new jobs created by them. Despite this, the odds are stacked against small businesses, with many failing in the first few years.

Intuit's Global Business Solutions Group is dedicated to helping small businesses and mid-market enterprises thrive. The QuickBooks Desktop Suite of Products team is at the forefront of solving customer needs from getting paid faster to managing expenses, understanding financial health, and maintaining profitability. We are seeking a Product Manager to join our team, someone with experience in building platforms and workflows at scale, and a deep understanding of customer needs. This individual will have the chance to create impactful business solutions and shape Intuit s product strategy with a focus on improving the end-to-end customer experience.

Responsibilities

• Drive team alignment on target customers by connecting personas with product strategy to drive business outcomes.
• Define and refine product strategy to drive business growth.
• Develop deep product expertise across the QuickBooks suite and translate customer needs into impactful product roadmaps.
• Lead cross-functional teams to deliver innovative solutions that balance customer impact and business outcomes.
• Partner with engineering to define technical approaches and influence decisions to solve customer problems.
• Manage dependencies, priorities, and plans across multiple teams at Intuit to ensure consistent product delivery.
• Seek opportunities to accelerate customer outcomes through AI and other innovative solutions.
• Uphold a high bar for product excellence, ensuring products are of high quality, easy to use, and meet market needs.
• Identify areas for improvement across processes, tools, and systems to optimize the end-to-end customer experience.

Qualifications

• 5+ years of product management experience delivering platform products that solve significant customer needs, particularly in the developer tools space.
• Experience working with tools and systems used in building cloud, native, web, and mobile apps. Strong understanding of end-to-end development processes.
• Proficient in defining and building user experiences, collaborating with designers to create effective product interfaces.
• Experience working in an Agile development setting, capable of driving backlog grooming and prioritization.
• A product development or technical background, with experience as an engineer or in a previous technical role.
• Proven ability to define product vision and inspire teams to deliver innovative, impactful products.
• Comfortable taking end-to-end responsibility for the product's success.
• Strong focus on customer needs, with the ability to actively listen, define strategy, and prioritize based on customer insights.
• Excellent collaboration and communication skills, with experience leading teams, influencing across organizations, and presenting to large and small groups.