Asst. Workshop Manager Job in Ipd Group

Workshop Operations Management:

• Plan and organize workflow to meet repair and maintenance schedules and optimize productivity.
• Supervise and coordinate all activities within the workshop, ensuring smooth and efficient operations.
• Ensure compliance with safety guidelines and company policies to maintain a safe working environment.

Team Leadership and Development:

• Lead a team of technicians and mechanics, providing guidance, coaching, and support to enhance their skills and performance.
• Conduct regular training sessions to keep the team updated with the latest automotive technologies and repair techniques.
• Promote a positive work culture that fosters teamwork, collaboration, and a strong sense of ownership among the workshop staff.

Quality Assurance:

• Ensure the delivery of high-quality repair and maintenance services to customers, adhering to industry standards and company specifications.
• Implement quality control measures to identify and rectify any issues or defects in the repair processes.

Customer Service:

• Collaborate with the customer service department to ensure timely and effective communication with clients regarding repair status and estimated completion times.
• Handle customer complaints or concerns promptly, striving to achieve the highest levels of customer satisfaction.

Inventory and Resource Management:

• Manage workshop inventory, spare parts, and equipment to ensure an adequate supply for repair and maintenance tasks.
• Coordinate with the procurement team to source quality spare parts and materials from approved vendors.

Budgeting and Cost Control:

• Prepare and manage the workshop's budget, ensuring cost-effective operations without compromising on service quality.
• Monitor expenses and implement cost-saving measures wherever possible.