Technical Lead-base Level (ctms Setup) Job in Iqvia

Technical Lead-Base Level (CTMS Setup)

Location: Bengaluru (100% Home-based role)

Job Overview:

The Technical Lead will be responsible for developing, populating, and supporting templates related to clinical trial payments in the Clinical Trial Management System (CTMS) and other applicable payment systems. The role includes providing assistance and support to Contract & Centralized Services (CCS), business partners, and stakeholders in the use of CTMS for clinical trial payments. This is a fully remote position.

Key Responsibilities:

• CTMS Payment Support: Support the study team training on CTMS payment processes and maintain data entry completeness for clinical trial payments.
• Issue Resolution & Tracking: Assist with complex issue resolution, resolve failed payments, track issue statuses, and attend meetings to review ongoing issues.
• Study Setup & Collaboration: Ensure proper study setup in CTMS, collaborate with business partners and stakeholders to address issues and ensure alignment with study goals.
• Template Creation & Revision: Create or revise payment templates in the CTMS and ensure their accuracy.
• Issue Management: Support issue resolution via the SAM tool, participate in team meetings, and provide support to other CCS CTMS regions.
• Adherence to Guidelines: Ensure that all services provided comply with client SOPs, WIs, policies, local regulatory requirements, and ICH-GCP guidelines.
• Additional Deliverables: Assist with any additional deliverables as assigned to meet project goals and ensure seamless study operations.

Qualifications:

• Education: Bachelor's degree or equivalent in appropriate scientific or business disciplines.
• Experience: 2-4 years of experience in the pharmaceutical or clinical research industry, specifically in clinical trial payments, pricing, or budgeting.
• CTMS Experience: Strong hands-on experience with Clinical Trial Management Systems (CTMS) is a must; familiarity with EDC (Electronic Data Capture) systems is a plus.
• Communication Skills: Fluent in English, with excellent oral and written communication skills.
• Compliance Knowledge: Familiarity with healthcare compliance and other relevant regulations (e.g., HIPAA, FCPA, Safe Harbor, etc.).
• Analytical Skills: Strong analytical abilities and problem-solving skills to address challenges effectively.
• Cross-Functional Collaboration: Ability to work effectively in cross-functional teams and interact with various levels of the organization.
• PC & Database Management Skills: Proficiency with MS Office suite and database management tools.
• Work Style: Self-motivated with the ability to work independently and accomplish substantial tasks with minimal supervision.
• Virtual Work Experience: Previous experience working in a virtual environment and collaborating remotely.

Desired Attributes:

• Innovative Spirit: Ability to bring forward creative solutions to complex problems.
• Interpersonal Skills: Strong ability to collaborate and maintain positive working relationships with team members and stakeholders.

This position offers an exciting opportunity for an individual with a strong background in CTMS, clinical trial processes, and problem-solving abilities, seeking to work in a dynamic and fully remote environment. If you are a motivated professional with experience in clinical trial management and payments, we encourage you to apply.