Network Engineer Job in Isagebrum Technologies Pvt Ltd

Job Title: Network Engineer (Cisco)

Role Overview: The Network Engineer is responsible for carrying out updates to the service lifecycle, configuring IT systems, executing changes, drafting documentation, and monitoring IT services. The role demands expertise in various Cisco network devices and services, troubleshooting, and network maintenance for high-performance and availability.

Key Responsibilities

• Carry out recommended updates to the service lifecycle, including patching and point releases upgrades.
• Configure IT systems and execute basic changes while following standard operating procedures and change/release management policies.
• Draft technical and end-user documentation for specific IT services or sets of services.
• Monitor specific IT services for availability and performance, reporting anomalies through predefined processes.
• Expert in various Cisco network devices and services (routers, switches, MPLS, SolarWinds, Umbrella, BRG, firewall, load balancers, VPN, VoIP/Call Manager).
• Installation, configuration, and troubleshooting experience with Cisco devices.
• Experience in Voice, WAN, Wireless & Site Networks.
• Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.
• Monitor system resource utilization, trending, and capacity planning.
• Problem-solving skills to resolve network-related issues.
• Manage telecommunications network including LAN, WAN, MPLS, and SONET environments. Support SSL VPN, Firewall, and Network Switches.
• Hands-on experience in installing, configuring, and troubleshooting Cisco routers, Palo Alto Firewalls, switches, load balancers, and network access controllers.
• Represent network operations function for all change management-related queries.
• Experience in using network management tools for performance tuning, troubleshooting, and capacity planning.

Specific Knowledge

• In-depth understanding of and experience with Firewall LAN/WAN, routing, switches including BGP, Meraki, MPLS, VPN, Solarwinds, Umbrella, BRG, and EIGRP.
• Advanced experience with routers, switches, and LAN/WAN equipment.
• Knowledge and working experience with Wireless Infrastructure.
• Familiarity with network monitoring and diagnostic tools.
• Advanced troubleshooting skills in LAN/WAN/Wireless infrastructure.
• Escalation point of contact for all Network Technologies.

Skills

• Ability to work independently, as a technical resource, and as a key participant in a team environment.
• Independent, persistent, and results-oriented individual able to contribute ideas and opinions for sound solutions.
• Comfortable working with minimal supervision/guidance and dealing with ambiguity.
• Excellent time management and organizational skills, able to manage multiple concurrent projects.
• Excellent English communication and presentation skills, both written and verbal.
• Experience in handling critical incidents and providing solutions in pressure situations.
• Familiarity with ticketing systems.
• Ability to grasp and understand new technology trends and concepts.

Certifications

• CCNA, CCNP, PCNSA or PCNSE certification required.