Associate Account Manager Job in Jupiter Money

Who We Are
At Jupiter, we understand that money is a subject that often triggers a rollercoaster of emotions. That s why our mission is to help people improve their relationship with money.
Jupiter is a financial services platform that leverages technology to provide seamless, user-friendly products related to banking, loans, and investments. Whether it s a savings account, credit cards, investments, or payments, you ll find it all on Jupiter. We aim to help users cut through complex banking jargon, offer smart insights based on their spending, and introduce new-age features to help them make sense of their finances.

Our Journey So Far
Founded in 2019 by Jitendra Gupta, best known for creating Citrus Pay, Jupiter was born from a desire to create a customer-centric personal finance experience. After our launch in 2021, we saw explosive growth with over 100,000 users on the waitlist and crossing 1 million users in just 10 months. Today, we serve 2.7 million happy users.
Our Insights feature automatically tracks your spending across accounts, providing valuable insights. Our Edge CSB Bank RuPay credit card is celebrated for its transparent design and rewarding experience. Additionally, our No-Penalty SIP and Daily SIP at Rs 10 have made investing accessible to over 100,000 users.
At Jupiter, we embrace cutting-edge technology and data analytics, working with a diverse team of creative thinkers and industry experts who share our vision for a more accessible, transparent, and inclusive financial ecosystem. We re now looking for passionate, like-minded individuals to join our crew.

Who We re Looking For
We re looking for Interns who will support the Corporate Sales team by assisting with new customer onboarding, account openings, and addressing KYC-related queries. If you re enthusiastic about learning and growing in the Pre-Sales/Sales Ops domain, we want you!

Roles and Responsibilities

• Proficient communication in English and Hindi (additional regional language is a bonus).
• Basic knowledge of Excel functions.
• Engage in 100+ calls daily, managing both inbound and outbound communications.
• Qualify leads based on specific requirements.
• Respond professionally to incoming prospect queries via phone and email.
• Coordinate with the Corporate Sales team regarding new onboarding and KYC-related queries.
• Track and update daily reports on meetings scheduled, calls made, and call status.

What Is Needed for This Role

• Ability to make 100+ calls daily.
• Efficient at qualifying leads and managing prospect queries.
• Knowledge of KYC processes and account opening procedures.
• Ability to work independently and take initiative.
• Prior experience in managing calls is a plus, but not a requirement.
• Strong interpersonal skills and a problem-solving attitude.

Why You Should Work With Us

• Ownership: We highly value individuals who take ownership and see projects through to completion.
• Problem-Solving: We enjoy tackling meaningful challenges and creating experiences that delight customers.
• Cultural Fit: We value those who can participate in healthy conflict and make decisions with confidence.
• Excellence: We consistently set higher standards and strive for continuous learning, growth, and improvement in a dynamic environment.

Our Process
We raise the bar with each hire and evaluate candidates based on their passion, ambition, and skills. Here's a brief overview of the hiring process:

• The Intro: Our recruitment team evaluates applications to find the best fit, based on skills and past work.
• Two-Way Street: An interview with the hiring manager to discuss your interest in the role and expectations. You ll also be asked questions, and assignments may be given.
• Culture Matters: This round is to ensure a good cultural fit both for you and for us.
• The Offer: If we find that you meet our expectations and align with our values, we ll extend an offer to join the team.