Client Servicing Executive Job in Karan Communications

Client Servicing Executive

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Job Summary

Communicate via telephone, emails and personal visits to address customer issues.
Obtain and process all client information and transactions.
Calmly handle customer complaints and work to find solutions.
Seek assistance and report major problems to upper management.
Compile and update necessary documents, contracts, etc.
Prospect for new clients and coordinate initial meetings.
Develop and foster growth within existing clientele.
Inform clients of any new available services or updates to existing ones.
Perform basic administrative and clerical duties as necessary.
Assist with and contribute to marketing and advertising initiatives.
Work according to set standards and operating procedures.