Amazon Hiring || Inbound Process || Call Center Job in Kgn Recruiter

Hiring for 22 Amazon hiring || inbound process || call center Jobs in Noida for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, Other Bachelor Degree with Good knowledge in Customer Handling executive,bpo,Call Center Executive,Telecaller etc.
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers