Officer/engineer (mg5). Job in Kirloskar Oil Engines (koel)

Position: Officer/Engineer (MG5)

Location: Pune

Experience: 3 to 7 years

Job Description:

The Officer/Engineer will be responsible for implementing Pulse operations, training channel partners, and onboarding new partners to ensure smooth adoption of the system. This role requires strong collaboration with backend teams to resolve user interface issues for GOEMs (General Original Equipment Manufacturers), dealers, and the sales team in the field.

Key Responsibilities:

• Implement and manage Pulse operations training for channel partners, GOEMs, and KGD (Kirloskar Group Dealers).
• Onboard and train new employees, dealers, and channel partners on system usage and processes.
• Collaborate closely with backend teams to troubleshoot and resolve system bugs affecting user interface and operations.
• Support IBG order processing, including entering orders, tracking job cards and production, and ensuring timely order execution.
• Monitor and report system bugs and coordinate fixes or new developments.
• Prepare and share presentations (PPTs) to communicate updates on system features and developments.
• Assist the IBG sales team in order entry and execution, ensuring accurate and efficient ERP order processing.

Required Skills & Experience:

• 3 to 7 years of experience in operations or engineering roles involving system implementation and user training.
• Strong knowledge of Pulse operations and related system workflows.
• Experience with ERP order processing and sales support functions.
• Ability to identify and troubleshoot system bugs and collaborate with technical teams for resolution.
• Excellent communication and training skills to effectively onboard users and channel partners.
• Proficiency in preparing presentations and sharing system updates.