Technical Support Executive Voice Job in Kochar Group

Outcall/Answer calls and respond to customer requests

Helping customers with product and service related information.

To transfer customer calls to appropriate staff (as and when asked for).

To identify, research and resolve customer issues by using the computer system and applications.

Must be 10+2/Diploma/Graduate.

Should have good communication skill.

Age -18 to 35 years.

Must have patience and should have the ability to deal with difficult, escalated calls.

Positive attitude.

Candidate should be flexible for 24*7 process