Customer Support Executive Job in Kochartech
Customer Support Executive
Kochartech
4+ weeks ago
- Gurgaon, Haryana
- Not Disclosed
- Full-time
Job Summary
Skills Required :
Managing customer interactions (using Phone/Chat), by providing accurate information, taking requests or addressing complaints raised by the end customer to the end customers using established Standard Operating Procedures
Manage customers cases in accordance with the case management processes defined by client
Ensure customers have a delightful experience while interacting
Ensure adherence to schedule of work agreed to enable customer satisfaction
Skills Required :
Undergraduate or Graduate in any discipline or Diploma Holder
1-3 years work experience (Preferred customer services experience)
Good typing skills
Should be comfortable working in any shift
Must be fluent in English communication & written Skills
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